UK delivery

Items can be collected directly from our retail outlet or for home delivery items are normally dispatched within 30 days.

Collection is from our store First Floor, 6 Square Rigger Row, Plantation Wharf, London SW11 3TZ

Items ordered are normally dispatched and delivered within 30 days.  Tracking your order is easy by simply logging into "Your Account" and by clicking on "Order History" Postage with TV Warehouse Marketplace
is capped at £4.99 and for orders above £75 we provide FREE DELIVERY.


Satisfied or refunded

If you wish to return an
item purchased from us, please contact our Customer Services department for a
returns authorization number and instructions on how to return the item. 
Please ensure you have your order number as this may be needed as proof of purchase
in the event of after sales queries.  You must notify us as soon as you can after receipt and no later than 14 days. Returns must be within 30 days of dispatch to qualify for a refund.


Top-notch support

Please do not hesitate to contact our Customer Service team for any queries or assistance you might need. Please email us on and we shall reply to you as soon as possible.


Secure payments

You can pay for your purchases online using PayPal, GPay and most major credit or debit cards, including Mastercard, Visa Credit Card, Visa Debit Card, Visa Electron, Solo, Maestro and American Express. 

To ensure that your credit or debit card or PayPal account is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these Terms, you consent to such checks being made. We confirm that any personal information that you provide to us is held strictly in accordance with the current data protection legislation and our Privacy Statement.